What is Salesforce easy explanation? (2023)

What is Salesforce easy explanation?

Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations.

Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers. Using the Salesforce CRM, companies can track customer activity, market to customers, and many more services.

Salesforce is the world's number one Customer Relationship Management (CRM) platform, used by more than 150,000 companies worldwide. It is a completely cloud-based system, with standalone applications for sales, customer service, and marketing among Salesforce's comprehensive product suite.

Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.

Of its cloud platforms and applications, the company is best known for its Salesforce CRM product, which is composed of the Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, Commerce Cloud and the Analytics Cloud.

Salesforce is a cloud-based service as a software (SaaS) company, which means it hosts an application customers can access online. It operates on a pay-as-you-go subscription business model. Because all data and information is stored in the cloud, Salesforce is accessible from any device at any time.

Easy – Salesforce wins in the easy to use category hands down. You can spend more time putting it to use and less time figuring it out. Effective – Because it is easy to use and can be customized to meet business needs, customers find Salesforce very effective.

Why Salesforce is required?

Salesforce lets you efficiently unify different principal functions of your business so you can achieve customer success. You can sell, provide service, market, collaborate, know your customers, and build apps on a single platform.

/ˈseɪlz ˌfɔːrs/ all the employees of a company whose job is persuading customers to buy their company's products or services. People who sell things.

Sales Cloud is Salesforce's flagship product – it was released when the company was founded back in 1999, and has the largest share of any CRM available today.

Salesforce's CRM is built on a relational database. Salesforce calls its tables “objects”. And these objects can relate to each other. These relationships can be used to share information and create connected views of data.

Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Salesforce Platform is the app development platform that extends your CRM's reach and functionality. You do not have to be a developer to build apps using the Salesforce Platform.

There are four primary Salesforce Editions available: Essentials, Professional, Enterprise, and Unlimited.

The cloud platform used in salesforce technology is Software as a Service(Saas). This helps in connecting with existing and future customers and partners in business. The relationship with the customers can be maintained well with this technology, and new customers can be created.

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

Salesforce can manage your contacts, track opportunities, create custom reports, automate marketing campaigns, and more. If you're curious about how Salesforce works in extreme detail, you can take a tutorial on its website or explore its extensive article database.

Is Salesforce just a CRM?

Many Salesforce customers use it as a CRM and nothing more, but what they don't realize is that many marketers use Salesforce to drive more business.

Apex: Salesforce's proprietary programming language with Java-like syntax. Visualforce: A markup language that lets you create custom Salesforce pages with code that looks a lot like HTML, and optionally can use a powerful combination of Apex and JavaScript.

Sales Force Automation Technology is centered around sales management whereas the CRM platform focuses on improving customer relationships and delivering unparalleled customer experiences. Moving on, let's explore what is Sales Force Automation Technology and how you can leverage it in your business!

Salesforce is the leading SaaS provider with its flagship CRM platform, available exclusively online, as well as its SaaS platforms for marketing, service, and the Internet of Things.