How do I change my Authenticator to a new phone without my old phone? (2023)

How do I transfer my authenticator to a new phone without my old phone?

If you've deleted the Google Authenticator app on your old phone without first moving the accounts to the new phone, you have two options. Retrieve via backup codes you were given when you created your google authenticator account or you'll have to add each of your accounts manually to your new phone.

If you've lost access to your primary phone, you can verify it's you with: Another phone signed in to your Google Account. Another phone number you've added in the 2-Step Verification section of your Google Account. A backup code you previously saved.

Since you lost your device with the Authenticator App, you can try unregistering your old device, or if you have other admins within your tenant, you can have them require you to re-register for MFA, to see if that resolves your issue.

If the loss of the authenticator blocks your account access, for example with a corporate or small public service that lacks an automatic procedure for restoring access, contact a local administrator or support service and explain what happened. You'll most likely need to prove you are the real owner of the account.

Once logged in as the user, click Settings > Security > User Manager and click the user account that you are currently logged in as. Click the Multi-Factor Authentication tab, then select one of these options: Generate a new QR code: Click the Reset button for the Google Authenticator app.

Open the Google Account Settings > Security > 2-Step Verification and click on the Turn off button. Enter Google account password and click Enter to verify. That's it, this will deactivate 2-step verification allowing you to log in through any device without needing verification code.

On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box.

How do I reset my mobile authenticator?

If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app by clicking the three dots in the upper right corner of the app, then Reset, and follow the instructions.

You can't bypass 2FA. If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.

When you enter a verification code to sign in, you can also choose to skip the verification code step next time you sign in on that device. Doing so adds the device to your list of trusted devices, so you won't have to perform two-step verification on that device in the future.

Open the Microsoft Authenticator app on your phone. Tap the + > Work or school account. Use your phone to scan the QR square that is on your computer screen.

On your computer, note the Code and Url information on the Configure mobile app page. Keep this page open so you can see the code and URL. Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account. Select OR ENTER CODE MANUALLY.

Open the Google Account Settings > Security > 2-Step Verification and click on the Turn off button. Enter Google account password and click Enter to verify. That's it, this will deactivate 2-step verification allowing you to log in through any device without needing verification code.

How do I access backup codes?

Account recovery form is the only option provided by Google to recover your account; Google does not provide other options. Kindly use account recovery form from previous logged in location/ip address and used device for your Gmail/Google account as Google will also check it in the backend.